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At FlowNordics we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use and protect your information when you visit our website or use our services.
The legal entity responsible for processing your personal data (data controller) is:
FlowNordics
Address: Kastrupvej 115 st 2, 2300 København S
CVR-nr.: 46087747
Email: privacy@flownordics.com
We only process your information when we have a lawful basis for doing so. Below you can see why we use your data and what legal basis we have under the General Data Protection Regulation (GDPR):
To be able to deliver our AI solutions, answer your enquiries and provide support.
Legal basis: Necessary for the performance of a contract or pre-contractual measures (GDPR Art. 6(1)(b)).
Sending news and offers.
Legal basis: Your explicit consent (GDPR Art. 6(1)(a)).
Analysis of how our website is used so we can optimise our services.
Legal basis: Our legitimate interest in improving our business (GDPR Art. 6(1)(f)).
E.g. bookkeeping and accounting.
Legal basis: Legal obligation (GDPR Art. 6(1)(c)).
We never sell your data. We may however share information with trusted partners (data processors) who help us run the business. This includes:
If we use providers outside the EU/EEA (e.g. US tech providers), we ensure there is a lawful transfer basis. This typically happens via the EU-US Data Privacy Framework or the EU Commission's Standard Contractual Clauses (SCC).
We take security seriously. We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss or misuse. This includes encryption, access control and ongoing security assessments of our systems.
We only retain your personal information for as long as necessary for the purposes for which it was collected:
Enquiries (non-customers): Typically deleted 6-12 months after the dialogue ends, unless a customer relationship is established.
Customer information: Retained for as long as the customer relationship exists.
Accounting material: Retained for 5 years plus the current financial year in accordance with the Danish Bookkeeping Act.
Marketing consent: Retained until you withdraw your consent.
Under GDPR you have a number of rights in relation to our processing of information about you:
Right of access: You have the right to see the information we process about you.
Right to rectification: You have the right to have incorrect information corrected.
Right to erasure: In certain cases you have the right to have information about you deleted.
Right to withdraw consent: If our processing is based on your consent, you can withdraw it at any time.
Right to object: You can object to our otherwise lawful processing of your information.
Right to data portability: You can transfer your information to another processor.
You can exercise your rights by contacting us at the email address stated in the contact section.
Complaint to the Danish Data Protection Agency: If you are dissatisfied with how we process your personal information, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) (www.datatilsynet.dk).
We use cookies to ensure website functionality and (with your consent) for statistics and marketing. You will be presented with a cookie banner when you visit the site, where you can choose which cookies to allow. You can change or withdraw your consent at any time via the "Cookie settings" link at the bottom of our website or via your browser settings.
Necessary cookies: Required for basic functionality
Statistics cookies: Help us understand website usage
Marketing cookies: Used for relevant ads
When you choose to connect your LinkedIn account to our application, we process certain information from LinkedIn in order to offer the functionality you have requested. This processing takes place solely on the basis of your explicit consent via LinkedIn's authorisation flow (OAuth).
Depending on your permissions, we may have access to:
We do not retrieve personal LinkedIn member data unless strictly necessary for the functionality you have chosen to activate.
LinkedIn data is only used for the following purposes:
We do not perform automatic posts, scheduled posts, engagement automation, scraping or other activities that LinkedIn has prohibited. All actions require manual confirmation from you.
You have the right to:
If you disconnect from LinkedIn or request us to delete data, all LinkedIn-related information will be deleted without undue delay.
We do not share LinkedIn information with third parties unless necessary to deliver our service (e.g. hosting) or required by law. We never use LinkedIn data for marketing, analysis or other purposes without your explicit consent.
All data from LinkedIn comes directly from LinkedIn and is provided at your request. We do not scrape and we do not collect data without your consent.
If you have questions about this privacy policy or our processing of your personal information, you can contact us at:
Email: privacy@flownordics.com
Address: Kastrupvej 115 st 2, 2300 København S
Phone: +45 22 22 35 53